Louis Vuitton Online
Return & Exchange Policy for Louis Vuitton handbags
We will always send the best condition products to you. But in case you don't feel satisfied with any of our products or any louis vuitton handbags you received, you can return it for exchange. But you need to kindly follow the instructions stated below:
-Within 7 days of the delivery of your order, you must send an e-mail requesting for the exchange. Your E-mail should be sent to firstname.lastname@example.org
-When there is no quality issue, except return shipping fee would be at Client's expense. Moreover, we would apply a restocking fee per returned item. Restocking fees amount USD 30 per bag and USD 10 per wallet.
-Items will only be returned if they are unused and are in the original packaging
-When the issue is related to quality, we would compensate the return shipping fees (according to our policy) and the defective item will be replaced at our cost, based on that our return procedure has been followed.
Returns and Exchanges for Quality Issues:
For any return request due to a quality issue with our louis vuitton handbags the client would be instructed to send pictures of the quality problem parts to our customer service officer. This would allow us to validate that in fact the louis vuitton bag is damaged. Once the item is validated as defective, we will provide client with a shipping address to return the product.
Return shipping fees would be at the charge of the client, although compensation will be offered against those shipping costs.
Items returned for defective reasons will be exchanged against the same models in good condition.
How to exchange/return products:
1. Simply send E-Mail to our email@example.com within 7 days of receiving your order.
2. In this Email, please provide the following information
(1). Your full name and address
(2). The item number of the product
(3). The date the order was received
(4). The reason why you would like to return your items.
3. Upon receipt of your return request, our Customer Service Department will provide you the return address.
4. Upon receipt of this address, please ship back the items to the indicated return address.
5. Please email us with a tracking number of your return parcel.
6. As soon as your returned package is received by us, our Shipping Department will process your replacement and you will receive a new tracking number to monitor your shipment until it reaches you.
According to the policy of our online store products, we can not process any request concerned with the refund of money after the order has been shipped. However, we always try our best to accommodate clients and handle exchanges on their request.
If an order settled by credit card is cancelled before its shipment, and if the client requests a refund, we would do so but a USD 50 charge would apply for processing this refund. Indeed, those fees correspond to the charges applied to us by payment gateway for handling a refund.
Returns should be shipped by courier at client expense, and a traceable Tracking Number should be provided to us. For quality related returns, we will offer clients a wallet of our choice in compensation of return shipping fee.
Please note that returned items are subject to final inspection before exchange will be processed. Please kindly allow 10 to 15 business days for an exchange to be processed.
our online store strives to perfection in all aspects of customer service, and we are positive you will be highly satisfied with the quality of our products and of our good service. Let's have enjoy the shopping online!